Privacy Policy

Last updated: November 10, 2026

This policy explains how Sango Solutions LLC (“Sango Solutions,” “we,” “us”) handles personal information collected through sangosolutions.com, our contact forms, and our business communications.

Information we collect

• Information you provide: your name, email address, phone number, company, service interests, and the details you include in inquiries or support requests.
• Communications and SMS records: messages exchanged with us and, when you opt in to texts, your phone number, consent records, and messaging preferences.
• Website information: technical information such as IP address, device and browser details, and site usage information collected through cookies or similar technologies.

Please do not submit passwords, payment card details, or other sensitive information through general website forms.

How we use information

We use information to respond to inquiries, provide and manage services, communicate about projects, appointments, accounts and billing, maintain our website, understand website usage, and protect against misuse. We send marketing texts only when you have separately consented to that type of communication.

How information is shared

We do not sell, rent, or lease your personal information. We may share information with service providers that help operate our website and deliver our services, including hosting, communications, and support providers, as needed for those purposes. We may also disclose information when required by law or reasonably necessary to protect rights, safety, or the security of our services.

Mobile information and SMS opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes. Providers supporting the delivery of our messages may process information on our behalf for that purpose.

Text messages and your choices

Providing a phone number by itself does not constitute consent to marketing texts. When you opt in to SMS, the types of messages are described at the time of consent. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages. For assistance, reply HELP or contact us using the details below. Consent to SMS is not a condition of purchase. See our SMS Terms of Service.

Cookies and third-party services

Cookies and similar technologies may support website functionality, usage measurement, and spam prevention. You can manage cookies through your browser settings; blocking them may affect some features. Third-party services and linked websites have their own privacy practices. Our forms use Google reCAPTCHA; see Google’s Privacy Policy and Terms of Service.

Retention and security

We retain information as needed for the purposes described here, to meet legal or business obligations, and to resolve disputes. We use safeguards intended to protect personal information, but no website, transmission, or storage system can be guaranteed completely secure.

Your requests and choices

You may contact us to request access to, correction of, or deletion of your personal information, or to ask about our use of it. Rights and exceptions depend on applicable law. We may need to verify your identity before acting on a request. Some records may need to be retained for legal, security, or service purposes.

Updates to this policy

We may update this policy as our practices change. The current version and its update date will appear on this page.

Contact Sango Solutions

For privacy questions or requests, email connect@sangosolutions.com or call 412-235-3790.